Care Portal guide
Getting started with the Care Portal
Everything a clinic or firm needs on day one: requesting appointments, pulling certified reports, routing notifications and recovering access.
Appointments
Request an appointment
Open the dashboard
Go to care.neuroglympse.com/dashboard.
Start the request
Select Request Appointment.
Choose the case
Pick the relevant case from your list.
Submit
Select Submit Request. The appointment appears under Recent Case Activity.
Reports
Access certified reports
Go to Cases
Open the Cases view from the main navigation.
Find the patient
Search by patient name, or filter by clinic, status and other fields.
Download
Select Certified Report. A zip archive containing the full data set is saved to your downloads.
Notifications
Route notifications to the right people
Open your cases
Go to care.neuroglympse.com/cases/my-cases.
Select your location
Choose My Location, then Notifications.
Pick recipients
Select the users who should be notified.
Save
Select Save Notifications to apply the change.
Access
Reset your password
Open the login page
Go to care.neuroglympse.com/login.
Start recovery
Select Forgot Password?
Enter your work email
Use the email address your portal account was created with. A reset link is sent to that address.
Get your team set up
Portal access, onboarding and training for clinics and law firms.